connect to device. Unfortunately, I'm not sure if Microsoft will issue the fix yet on the stable release so you may have to upgrade to Insiders if you want to use Windows with the BT devices. For information on how to pair your Microsoft Modern Keyboard with Fingerprint ID Keyboard to your Surface or Windows 10 PC, go here. The Microsoft Designer Bluetooth Keyboard pairs wirelessly to your desktop, laptop, or tablet using Bluetooth 4.0 to instantly connect without any wires or USB transceivers. Turn Bluetooth to On so that it can discover Bluetooth devices. Choose your mouse or keyboard from the list of devices. if not restart all devices. Step 6: After uninstalling the device, restart the computer. Right click on MS Designer keyboard and uninstall the device and it's drivers. If go back to the Bluetooth settings, the status on both devices show up as paired (not connected), If I hit the on/Bluetooth button on the bottom of the mouse, it re-connects. I checked the device manager and "Keyboards" is back in the listing and now with the device listed as a "HID Keyboard Device" After exiting the program, I was able to pair and connect that mouse. I guess it had something to do with drivers but Microsoft has resolved the issue. Now, the add bluetooth system sees the mouse, attempts to add it, but fails consistently at: Bluetooth Mouse M557. To start the pairing sequence press and hold down the Easy-Switch button you want to pair your device — the LED will start to blink rapidly. Select Bluetooth from the sidebar on the left.This will expand to show Bluetooth drivers. This works on Intel Motherboards with bluetooth (5.0 tested) Press Windows + X to open the Start Menu. Hi Everyone! The mouse pairs perfectly but the keyboard never seems to connect! However, nothing I do with the keyboard will force it to re-connect other than removing the device and re-pairing the device again (extremely frustrating! To update your drivers, follow the given instructions: Go to Start menu, type Device Manager and open it up. Press and hold the Connect button on the USB transceiver for five seconds. 4. Select Add Bluetooth or other device. Try connecting your device again. After that, wait for a couple of seconds until the devices appear. The Craft keyboard has three Easy-Switch™ buttons with a Bluetooth status LED in the top left corner. Expand Bluetooth to see the listed drivers. It found one mouse -- the Sculpt Touch mouse. Step 5: Right-click it and then select the Uninstall device option. I see the keyboard listed in the Bluetooth Devices Window, then I click on the Pair button. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Right now, you can connect the keyboard to the computer and check if the keyboard keeps disconnecting and reconnecting issue still persists. Restart Bluetooth. Once they do, select the Bluetooth device you wish to add. After the reboot, Windows will automatically install the device. do not type on screen, type on physical keyboard: 0000 hit Enter. If your Bluetooth is enabled, switching it off and then on again might also fix any … There is no pin generated or listed anywhere for this keyboard. I downloaded the SurfaceDiagnosticToolkit and ran the Bluetooth test. I have El Capitan installed. I called Anker support and the rep. said it’s an issue with Windows 10 security and I need to call Microsoft? With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. Bluetooth Driver Update – Windows Device Manager; Wait for it to complete. If there is a driver named Microsoft Bluetooth LE Enumerator then your Windows 10 computer supports Bluetooth Low Energy, and do not touch this driver. When you connect multiple devices to your computer, the drivers for all these devices are saved on your computer. Reboot and try pairing again. The Microsoft Connection Wizard will appear. Solution 3: Uninstall Ghost Devices. -or-Start Microsoft Mouse and Keyboard Center. The three mice I was using are (all Microsoft): Sculpt Touch Mouse, Designer Bluetooth Mouse and the Notebook Mouse 5000. Right-click your device driver and select ‘Update driver software’. It wirelessly pairs to your laptop or tablet with the latest Bluetooth Smart technology– instantly connecting without wires or dongles to manage. now type on the device touch keyboard: 0000 hit enter it should connect. To charge your Microsoft Modern Keyboard with Fingerprint ID Keyboard, connect the inbox USB cable to the keyboard and host PC. After the reboot my keyboard is fully working; volume, track skipping forward and back, play and pause, etc. Verify that you have selected the Bluetooth keyboard that uses your First Connect transceiver. Set up Craft keyboard software profiles. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth . Recently purchased the Anker A7721 bluetooth keyboard and can’t get it to pair under Windows 10. The keyboard now connects correctly without any issue. Follow the instructions in the wizard to connect your device. On your PC, select the Start button , and then select Settings > Devices > Bluetooth. I just bought a Windows Designer Bluetooth Keyboard and Mouse to use with my Macbook Pro 13 inch, purchased mid 2012. With Bluetooth 4.0, you get better battery life and a more reliable connection to the device it’s paired with. Because BT4.1 supports connection with only one known device at a time. 3. When connecting a bluetooth device (W10) it finds the keyboard but it then asks for the keyboard pin. Select Device Manager. Reboot . Via windows device manager, I've removed, added, updated drivers numerous times, all to no avail. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. Bluetooth. Remove Fingerprint ID, and Setup Windows Hello Again. If you connect your Bluetooth device with any other phone or laptop’s Bluetooth even for once and then try to connect with your first device again, it won’t connect! now go to your devise that you are connecting you keyboard to. press connect on keyboard. In the Add a device screen, select Bluetooth and wait for Xbox Wireless Controller to appear on the list of devices. There is a possibility that these device drivers may interfere with your current mouse and prevent the mouse from connecting to your computer. ). your PC. 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